Innovation has been defining our daily lives for years and is becoming a decisive strategic factor for the success of hotel establishments. Innovation is undoubtedly what makes facing the future a road to travel and not a race over shifting sands.
In this sense, any self-respecting hotel presupposes a technological component that translates into advantages and comforts for its guests; otherwise they will opt for another hotel within the broad market of the sector. This is where Esferize transforms technology and services into added value for both the hotel and its customers.
First forum on revenue management
With hotels increasingly concerned about the growth of intermediaries and the growing commoditisation of the travel industry in general. More than 100 industry professionals in the fields of revenue management, marketing, sales and distribution gathered at the ICON Hotel in Hong Kong for a series of discussions and networking events. The theme: How hotels can create value in a rapidly changing marketplace.
The occasion was the first Revenue Management Forum in the city of Hong Kong, where participants discussed how hotel owners and managers can identify and manage their revenue strategy to optimise their channel mix in this challenging digital landscape, so that they can achieve higher profitability, retain and create new market share.
Speakers included: Bernard Quek, CEO of GHS; Sally Osbourne, Director of Strategy and Business Development at Hotel ICON; Raphael Cohen, CSO of HotelQuickly; and Frederick “Fritz” Demopoulos, founder of Queens Road Capital.
The session focused on recognising how content has become the main driver of the digital economy. As well as analysing the impact of factors such as pricing, transparency and the creation of a one-stop shop. It also looked at how innovative companies have become the real “winners” in this new era of delivering consistent value, great experiences and the ability to maintain loyalty and extend customer relationships.
Our products for hotels
Our team of professionals works every day with innovation as a tool, offering solutions that add value and increase profitability. Specifically, our collaboration with the hotel sector covers a variety of products and services ranging from video surveillance systems, environmental control, professional hosting, backup, web development, to Wi-Fi installations and the Magallanes Platform: A solution developed by Esferize that generates a captive portal capable of controlling and pricing Internet access in hotel environments.
To find out more about the services we offer, we invite you to find more information on our website and to contac us with any questions or queries you may have.
