As a general rule, hotels have a fairly heterogeneous customer profile. At weekends we will mostly find a family atmosphere and during the week there will be a predominance of business clients.
What is the common link between these guests?
Until now, the main challenge for a hotel has been to find services that complement the hotel’s existing offer and appeal to both customer profiles. After the pandemic, the complexity of choosing solutions that do not involve a large financial outlay and, above all, that optimise the resources already available is now added. We agree that the common ground between work and leisure time is the consumption of content on platforms such as Netflix, HBO, Movistar+, Spotify and a long etcetera. But which one do we choose, which platform does my guest consume? It would be a big investment to have to contract all of them.
Make it easy
It is clear to us that most customers already have subscriptions to these platforms. The convenience we can offer them is that they can watch all the available content, which they already have on their own smartphone apps, in the hotel. With a couple of clicks and a scan of a QR code they can enjoy all the series and films they would watch at home.
Make your customers feel at home
This solution is called Esferize On Cast and we have successfully implemented it in several hotels of different sizes. We have also designed the Esferize On TV service for the most demanding hotels which, as in the captive portal, allows the hotel to personalise this interface with its own brand image, promote its offers and services, as well as interact with the customer.
Our Esferize On Cast solution for Vincci Hoteles
Fully adapted to your needs
Don’t worry. The perfect solution is the one that adapts 100% to you. At Esferize we tailor our solution especially for you, depending on your infrastructure and requirements.
